Privacy Notice

1. Introduction

MediaComz International (“we”, “us” or “our”) respects your privacy and is committed to protecting the personal data in our possession or under our control.

This Privacy Notice (“Notice”) explains how we collect, use, disclose, process, protect and retain personal data in accordance with the Singapore Personal Data Protection Act 2012 (“PDPA”).

This Notice applies to individuals who interact with us, including our customers, prospective customers, website visitors, business contacts, suppliers, service providers, contractors and job applicants.

This Notice applies to personal data in our possession or under our control, including personal data processed on our behalf by third-party service providers.

2. Personal Data We Collect

For the purposes of this Notice, “personal data” means data, whether true or not, about an individual who can be identified:

1. from that data; or
2. from that data and other information to which we have or are likely to have access.

Depending on the nature of your interaction with us, personal data that we may collect includes:

1. Identity information, such as your name, alias, gender, nationality and residential status;
2. Contact information, such as your mailing address, telephone number, email address and other contact details;
3. Business information, such as your organization, job title, department and business contact information;
4. Correspondence and enquiry information, including information provided when you contact us, submit an enquiry, request information or communicate with us;
5. Transaction and service information, including information relating to quotations, agreements, services, invoices and business transactions;
6. Recruitment information, such as your resume, employment history, qualifications, certifications, references and other information provided as part of a job application;
7. Images and video recordings, including photographs, event recordings and CCTV footage where applicable;
8. Website and technical information, such as your IP address, browser type, device information, website usage information and cookie-related information; and
9. any other personal data that you voluntarily provide to us during your interaction with us.

3. How We Collect Personal Data

We may collect personal data:

1. directly from you when you communicate or interact with us;
2. when you submit an enquiry, request, application or other information through our website;
3. through email, telephone calls, meetings, correspondence or other communications;
4. when you enter or conduct a business relationship or transaction with us;
5. when you attend our premises, meetings, events or activities;
6. when you submit an employment application to us;
7. from an authorised representative or third party whom you have authorised to provide information to us;
8. through cookies, website analytics and similar technologies; and
9. from other sources where the collection of personal data is permitted or required under applicable laws.

Where consent is required under the PDPA, we will obtain the appropriate consent for the collection, use or disclosure of personal data.

We may also collect, use or disclose personal data without consent where this is permitted or required under the PDPA or other applicable laws.

4. Purposes for Collection, Use and Disclosure

We may collect, use and disclose personal data for purposes including:

1. responding to and processing enquiries, requests, applications, complaints and feedback;
2. providing, administering and supporting our products, professional services and business activities;
3. preparing quotations, proposals, agreements and other business documentation;
4. managing our relationship with customers, prospective customers, suppliers, service providers, contractors and other business partners;
5. processing transactions, invoicing, payments and maintaining financial and business records;
6. communicating administrative, service-related and other business information;
7. verifying identity and information provided to us;
8. complying with legal, regulatory, contractual, audit, accounting and other compliance requirements;
9. protecting the security and integrity of our premises, systems, networks, information and business operations;
10. detecting, preventing and investigating suspected fraud, misconduct, security incidents or other unlawful activities;
11. operating, maintaining, securing and improving our website and online services;
12. conducting website analytics and understanding how visitors use our website;
13. managing recruitment activities, including assessing applications, verifying qualifications and references, conducting appropriate background checks and considering applicants for current or future employment opportunities;
14. managing and protecting our legal rights and interests, including handling disputes, claims or legal proceedings;
15. facilitating business transactions, restructuring or other corporate activities where applicable;
16. sending marketing or promotional communications where you have consented to receive such communications or where otherwise permitted by applicable law; and
17. any other purpose which we notify you of at or before the time of collection, or which is permitted or required under applicable law.

We will not collect, use or disclose personal data for purposes beyond what a reasonable person would consider appropriate in the circumstances.

5. Disclosure of Personal Data

We may disclose personal data, where necessary for the purposes described in this Notice, to third parties including:

1. service providers, contractors and agents engaged to perform services on our behalf;
2. information technology, cloud, hosting, telecommunications and other technology service providers;
3. professional advisers, including legal advisers, auditors, consultants and insurers;
4. banks, payment processors and financial service providers;
5. recruitment agencies, background screening providers and other recruitment-related service providers;
6. related or affiliated entities where applicable;
7. government agencies, regulators, judicial bodies and law-enforcement authorities where required or permitted by applicable law; and
8. other parties where disclosure is necessary for the purposes described in this Notice or where you have provided consent.

Where third parties process personal data on our behalf, we will take reasonable steps to ensure that appropriate data protection arrangements are in place.

6. Withdrawal of Consent

Consent provided for the collection, use or disclosure of personal data will remain valid until it is withdrawn by you in writing.

You may withdraw your consent to our continued collection, use or disclosure of your personal data for any or all applicable purposes by submitting a written request to our Data Protection Officer (“DPO”) using the contact details provided below.

Upon receiving your request, we will inform you of the likely consequences of withdrawing your consent. Depending on the nature and extent of the withdrawal, we may no longer be able to provide certain products or services, process an application, or continue a particular relationship with you.

We will process your withdrawal request within a reasonable period and generally seek to give effect to the withdrawal within ten (10) business days.

Withdrawal of consent does not affect our right to continue collecting, using, disclosing or retaining personal data where such processing is permitted or required under the PDPA or other applicable laws.

7. Marketing Communications

Where applicable, we may use your contact information to send you information about our services, events or other business-related updates where you have consented to receive such communications or where otherwise permitted by applicable law.

You may withdraw your consent to receive marketing communications at any time by using the unsubscribe facility provided in the communication, where available, or by contacting our DPO.

Where we conduct marketing through telephone calls, text messages or other channels regulated by Singapore's Do Not Call provisions, we will comply with the applicable requirements.

8. Access to and Correction of Personal Data

You may submit a request to:

1. obtain access to personal data about you that is in our possession or under our control, and information about the ways in which such personal data has been used or disclosed within the period prescribed under the PDPA; or
2. correct an error or omission in your personal data that is in our possession or under our control.

Requests should be submitted in writing to our DPO using the contact details provided below.

A reasonable fee may be charged for an access request where permitted under the PDPA. If a fee applies, we will inform you of the estimated fee before processing your request.

We will respond to access and correction requests as soon as reasonably possible and in accordance with applicable requirements under the PDPA.

Where we are unable to provide access to personal data or make a requested correction, we will generally inform you of the reason, except where we are not required to do so under applicable law.

9. Accuracy of Personal Data

We will make reasonable efforts to ensure that personal data collected by or on our behalf is accurate and complete where it is likely to be used to make a decision that affects you or disclosed to another organisation.

We generally rely on personal data provided by you or your authorised representative. You should inform us as soon as reasonably practicable if there are changes to your personal data so that our records can be kept accurate and up to date.

10. Protection of Personal Data

We implement reasonable administrative, physical and technical security arrangements to protect personal data in our possession or under our control against unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.

Access to personal data is restricted to authorised persons who require such access for legitimate business purposes.

While we take reasonable steps to protect personal data, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

11. Retention of Personal Data

We may retain personal data for as long as it is necessary to fulfil the purposes for which it was collected or for other legitimate legal or business purposes.

We will cease to retain personal data, or remove the means by which the data can be associated with particular individuals, when it is reasonable to assume that retention no longer serves the purposes for which the personal data was collected and is no longer necessary for legal or business purposes.

12. Cookies and Website Technologies

Our website uses cookies and similar technologies to support website functionality, security, performance, analytics and to improve your browsing experience.

When you visit our website, we may automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, referring website, and the date and time of access.

You may manage or disable cookies through your browser settings or other cookie controls made available on our website. Please note that disabling certain cookies may affect the functionality or performance of some parts of the website.

13. Transfer of Personal Data Outside Singapore

Personal data may be transferred to, stored or processed in jurisdictions outside Singapore where necessary for the purposes described in this Notice.

Where personal data is transferred outside Singapore, we will take appropriate steps in accordance with applicable legal requirements to ensure that the transferred personal data is accorded a standard of protection that is at least comparable to the protection provided under the PDPA.

14. Third-Party Websites and Services

Our website may contain links to third-party websites, applications or services.

We are not responsible for the privacy practices of third parties that are not acting on our behalf. You should review the privacy notices or policies of the relevant third parties before providing personal data to them.

15. Data Protection Officer

If you have any questions or feedback regarding this Privacy Notice or our handling of personal data, or if you wish to submit a withdrawal of consent, access or correction request, please contact:

Data Protection Officer
MediaComz International
t: +65 6222 3422
e: info@mediacomz.com
a: 8 @ TradeHub 21, 8 Boon Lay Way, Unit 09-10, Singapore 609964

16. Updates to this Privacy Notice

We may update this Privacy Notice from time to time to reflect changes to our business practices, processes, technologies, or applicable legal and regulatory requirements.

The latest version of this Privacy Notice will be published on our website together with the date of the latest revision.

Where required under applicable law, we will notify individuals of material changes and obtain consent where necessary.

This Privacy Notice should be read together with any other notices, contractual clauses or consent clauses that may apply to our collection, use or disclosure of personal data.

Effective Date: 08 February 2023
Last Updated: 21 September 2026